·   Hotel Mgmt 1992

·   NEPA/SHPO

Employment History

10/14 to Current

Sprint / Nexius Inc, San Ramon, CA.

SF/SBay Market Triband Opto Project Manager

·   Manage all aspects of diverse, medium to moderately complex technical projects, including project planning, execution, timing, functionality, quality and cost.

·   Provide project management support involving multi carrier LTE optimization, capacity growth, 3G offload plans, and integrating alternative solutions across the market.

·   Project Management support for creating Market Forecasts, scheduling and tracking Project Milestones/Tasks and manage project plans with deliverables.

·   Manage large-scale engineering projects using Project Management tools (e.g., MS Project) to ensure objectives are met in a timely manner.

·   Input, update, and manage project timelines, document hurdles / risks, and implement associated solutions to achieve completion of tasks.

·   Coordinates any governance related activities, and ensures that identified systems; tools, databases, and data repository are updated accurately and timely, in accordance with the Contract Documents.

·   Provides leadership and direction to the engineering team, and develop detailed work plans, schedules, and status reports. 

·   Work with Technical Lead / Optimization engineers to implement processes for network optimization, and provide status update to management/client on the status of the project.       

·   Lead program meetings and is responsible for program tracking and analysis. 

·   Manage all stages of post launch optimization from site turn up, Performance Management/ Reporting, Cluster Acceptance (CLA), and multi-band tuning/optimization.

·   Lead in the issue and management of change orders for system growth and optimization.

·   Manage and implement system modifications to improve network performance, diagnose work flow problems, critical paths and institute remedies.

·   Actively promote Nexius with the client during discussions of new opportunities and to inform the PMO of such discussions.

·   Support the continued development of PMO practices, processes and procedures.

1/2014 to 5/2014

Amdocs Inc / Celcite Management Solution Inc., Boston, MA.

AT&T LTE Project Manager

·   Lead 3 LTE Design Engineer with Design/RFDS project.

·   Audit and update existing data for market corrections.

·   Complete site configuration, update Atoll, and create RFDS.

·   Meet Turf Venders weekly with Engineers for Design Review Meeting to insure Design Guidelines are met.

·   Hands on experience and work knowledge on Site Acquisition, Zoning, and Construction.

·   LTE Design experience for 1^st,2^nd and future expansion carrier.

10/2010 to 1/2014

Celcite Management Solution Inc, Los Angeles, California

AT&T LTE Project Manager and Market Lead Manager

·   Lead 17 LTE Design Engineer and 5 LTE RFDS group for LA and Orange County, California.

·   Hiring, training and schedule team for DRM, Site walk, team meeting, C&E and Turf Vendor Training, and BDM schedule to assist C&E and Turf Vender with LTE Project.

·   Review and Approve JCR for Turf Vendor.

·   Work with C&E Department and Turf Venders to implement LTE Design.

·   Support Optimization department with internal projects to speed up site launch.

·   Joint venture with ASG group for Cerritos office design and installation with iDAS Project.

·   Meet Turf Venders weekly with Engineers for Design Review Meeting to insure Design Guidelines are met.

·   Hands on experience and work knowledge on Site Acquisition, Zoning, and Construction.

·   Participated in zoning hearing, supported Market with RF Propagation maps.

·   Field experience on site walk for Construction and PICD Design review.

·   LTE Design experience for 1^st,2^nd and future expansion carrier.

·   Hands on experience on Cell Planning Tool, Atoll.

·   Hands on experience on RFDS preparation.

·   Working with Visio and preparing RFDS based on the plumbing diagram.

·   Hands on experience reviewing/quality checking JCR’s for ATT.

·   Hands on experience with NTD/CTS Remedy, Siterra & CASPR.

·   Extensive use of Excel and Word to create reports and requests for RAN and C&E Team

·   Assist Company with sales in Increasing projects with Client and Risk Management.

8/2009 to 09/2010

Glotel Inc, San Antonio, Texas

RF Engineer

·   Managed 160 Overlay/MOD sites, responsibility included:

·   Worked with multiple turfing vendors to support market deployment of UMTS 1^st & 2^nd carrier

·   Reviewed and approved Project scope

·   Worked with RF on design modifications

•                                                                                                                                                                                                                                                                                                                                                               Hands on experience on RFDS preparation.
•                                                                                                                                                                                                                                                                                                                                                               Working with Visio and preparing RFDS based on the plumbing diagram.
•                                                                                                                                                                                                                                                                                                                                                               Hands on experience on MapInfo
•                                                                                                                                                                                                                                                                                                                                                               Integration & Commissioning and Operation &Maintenance of Nortel GSM & GPRS Network
•                                                                                                                                                                                                                                                                                                                                                               Integration & Commissioning and Operation &Maintenance of Various M/W Systems

·   Work on Trouble tickets from BMC Remedy related to customer issues with call drops, no service.

6/2009 to 8/2009

Cricket Communications, San Antonio, Texas

RF Planning and optimization Engineer

·   Tracked 5 Clusters(200 sites) across the entire South TX region for RF Planning and Site Selection for CDMA 2000 (1x Rtt) and Evdo technology, RF Planning based on analysis and predictions on Planet EV with Rapid Planning/Monte Carlo simulations displaying different plots to counter coverage , capacity and Site Location issues. Site selection for Cricket and Pocket sites across the San Antonio market and South TX region using Planet Ev to come up with optimal selection. Constant updates and strong presentations to upper management teams throughout the span of the project. Proposed and implemented Optimization changes for the Clusters handled.

·   Recommended Cell Parameters changes-Antenna Tilt, Antenna Azimuth, Antenna Type, Sectorization, Carrier add, etc for optimization purpose to come up with a better coverage and capacity network.

2/2008 to 6/2009

Pocket Commutations, San Antonio, Texas

RF Performance Engineer and Site Acquisition Support

·   CW data collection for propagation tool tuning.

·   Process CW data and integrate into Planet propagation tool. Generates search ring and work with Site Acquisition and run propagation simulation for candidate selection.

·   Perform site visits to lock down sites and execute construction drawing reviews.

·   For network optimization: Collect over the air CDMA 1XRTT data (forward link data) and execute real time troubleshoot issues.

·   Perform monitoring for troubled areas and execute site audits periodically and execute data collection for areas with issues for constant improvements. Analysis of forward link data to identify the root cause of failure for dropped calls or access failures.

·   Perform Customer trouble tickets and communicate with customer to resolve the network issue.

·   Perform parameter audits to determine be case scenario for capacity and coverage improvements. Involved in daily review meetings for troubled ticket analysis and closure.

·   Work with the NOC for reverse link logging and site or sector trouble shooting.

·   Worked with multiple Contracting vendors to support Corpus Christi market deployment of EVDO from Ground up.

•                                                                                                                                                                                                                                                                                                                                                               Participated in Zoning Hearing, Construction meetings, and supported Market with RF propagation maps.
•                                                                                                                                                                                                                                                                                                                                                               Reviewed Construction drawing to insure accuracy for final Construction direction.
•                                                                                                                                                                                                                                                                                                                                                               Worked with different Cities/Jurisdictions to secure Construction Building Permits (San Antonio, Corpus Christie, Laredo and RGV)

05/2007 to 1/2008

AT&T, Farmers Branch, Texas

Device Testing Engineer

·   Test Mobile phone and Data cards in 2g and 3g state.

·   This includes all voice features testing, data upload and download, internet stress testing, Bluetooth connecting, push to talk,  use mobile phone as modem testing, SMS, MMS, and every feature test on the phone.

2/2007 to 5/2007:

Sprint, Plano, Texas

Senior Project Manager

·   Sr. Project Manager for Bench Marking Data Collection for Sprint Project, Hired and Supervised 42 independent drive testers nationwide from start to end.  Assisted the Sprint project with Nationwide hiring, training, replacing team member, terminating based on their deliveries, project assigning and coordinating the data collection engineers’ nationwide in selected cities requested by client.

·   Generated the drive test schedule and ensured that engineers complete the scheduled drive tests and followed thru with the collected data submission to the analysis team.

·   Provided Pre-Preplanning, budget control, hiring, train RF Engineers with equipment setup and maintain for the duration of project, train engineer with both Andrew & ZK Units for collection of multi-communications companies network comparison in cost effective process. 

·   Resolve Network Trouble tickets with customer and RF engineer departs, Once all unites and engineer were ready I moved the project to Operation department to deploy the Drive testing teams for Bench marking data collection project.

·   Remotely monitor the project as senior project manager for any assistance to Operation Project manager to maintain quality of ongoing project.

01/2007 to 02/2007

Erricson / T-Mobile, Plano, Texas

Project Manager/Project Coordinator

·   Assisted Coordinators and drive tester teams with New York and New Jersey project in UMTS upgrade project which included site Certification and Optimization of all assigned sites.

·   This Included Hiring, training, assigning engineering for the project. Tools utilized in the market were TEMS 8.2. Process drive data in TEMS & ACTIX, processed drive data check for RF Engineer job completion and submit to the Clients RF Lead Engineers.

·   Responsible for assisting Optimization Engineering with the end to end execution of Accuracy Drive Testing, analyze and evaluate customer networks to design test plans, monitor the drive to assure the Drive Tester is executing against the Test Plan. 

·   Assisted teams with troubleshooting, training, Site Audit, kit setup, assign site assignments to individual drive testers, and compare data for any correction before submitting to Ericsson Lead RF Engineer.

03/2006 – 12/2006

Sprint / Escorp, Irving Texas

RF Optimization project Engineer

·   Responsible for performing low complexity RF engineering activities, performs analysis of system quality and performance with focus on customer quality metrics.

·   Performs field data collection, post processing with ACTIX software and evaluation of system performance on voice quality & signal strength. Optimize problem areas to improve quality and forward results to assigned RF Engineer.

·   Assisted cell site technician with analyzing tools to bring the new site on air, Assisted RF Engineers with testing of backhaul circuits from BTS location to verify proper connectivity to switch prior to testing, completed site certification for list of iDEN sites to completed each month, and utilized Spectrum Analyzer, Actix, Agilent E6474A, Wizard, Comarco 7.0, Scotty, and skynet for iDEN project for Sprint/NexTel.

09/2005 to 03/2006

3S Networks Inc. - Ericsson/Cingular, Dallas, Texas

RF Drive Test Coordinator and Sales Coordinator

·   Project Coordinator for Ericsson/T-mobile Project multi market. 

·   Hiring, training, assigning engineering for the project. Assisted in completing drive tester teams in Site Certification.,

·   Hand set testing, voice and data test, and Tools utilized in the market was TEMS 8.2, CLERYFY COLLECTOR 2.2, Agilent E6474A, Comarco 7.0, XCAL-DO 4.11.

·   Assisted teams with troubleshooting, training, kit setup, prepare cluster drives, assign site or cluster assignments to individual RF Engineers, and compare data for any correction before submitting to Ericsson Lead RF Engineer.

·   Other assignments included drive  pre-project Budget planning for bidding, plan equipment for assigned project, hire Engineers, rent cars/vans, prep testing equipment for engineers, control budget logistics, drivers, and travel related expense, Train new hire engineers for project for future rotation.

·   Assisted with Winning project bids under Sales Department.

03/2003 to 07/2005  

IQA Investments Inc. Sanger, Texas

Senior Development & Construction Project Manager

·   Assisted in completing project in Sanger related to Civil engineering planning and construction plan for 14.8 acre development which included Denny’s, Comfort Inn & Suites, Medical Plaza, Assisted living, and 26 custom homes.

·   Project Manager duties also included budgets, supervising contractors, price and bid negotiating, work with vendors, contractors, client management, HR Management and Recruiting, site acquisition, and submit weekly project report to upper client in excel format.

09/2002 to 06/2003

Homeland Securities, (TSA) Coppell, Texas, Texas

Acting Security Screener Lead Supervisor at DFW Airport Terminal C.

·   Under federal security rules and supervisor, insure DFW Terminal C was secured during the midnight shift.

·   Responsible for 24 Federal Security screener for coaching, counseling, monitoring, training, assisting with job functions, Federal Standards security responsibilities, also responsible for all gates and doors alarms, daily reports,

·   Also assist DFW Police Department with complete terminal swipe if the security is compromised.

04/1999 to 03/2003

Memon Investments, Inc. Grand Prairie, Texas

Vice President of Operations Management

·   Responsibilities includes retail stores & property mgmt on day-to-day dealing with HR Management & recruiting duties, customer service, Vendors, increasing Sales, inventory control, Accountings, Payroll, sales tax, interviews, hiring process, Check Cashing, Bank Deposits, Bill payments, Money Order, daily, monthly, yearly reports, and property Management.

01/1997 to 02/1999

SOUTHWERN BELL WIRLESS, Dallas, Texas

Customer Care Call Center Supervisor

·   Supported Dallas Customer Service Director with Customer Care Call Center as Supervisor and Supported call center Customer Service department with residential retention, fraud, activation, Sales, commercial sales retention, and any assigned task from Director of Customer Service. Also was nominated for 3^rd Qtr Top 20 Sales/Customer retention in North America in 1996.

04/1995 to 01/1997

EXCEL TELECOMMUNICATION INC., Dallas, Texas

Customer Service Call Center Manager

·   Answer incoming calls from customers related to their accounts regarding their accounts. Work on All net for customer related trouble with network on activation on accounts, calling card, 800 numbers, and interdepartmental experience in Billing, Correspondence, Research, Started Win Back Dept, Supervised Help Desk, Supervised

·   Escalation Desk, and other related assigned projects. Responsibilities includes coaching and counseling over 22 team supervisors to insure they meet Companies standard concerning call quality, PCP, AHT, and training on upcoming issues.

·   Handle Escalated concern from team members as well as customers. Also supply team members with weekly and monthly statistics with custom design forms to achieve upcoming individual and team goals.